Educational content

A comprehensive program

Development and strategy : airports status in the world, SWOT approach, dimenseional study and design, certification, environment, quality, economic management ;

Operational management : operations, maintenance, safety, human resources, customer relationship.

Ambitious training goal

Acquire an extended vision of airport manager responsablities ;

Identify priorities according to the context and clarify the strategic objectives ;

Handle all data involved in the decision process ;

Lead the airport activity with objectivity and detachment (retrospect)

First week :

Panorama of Air Transport Business

Master Plan, Zoning, Cargo operations, Access roads and car parks location

Airspace and ATC

Airport management and strategy

Development and operations of the manoeuvring area

Infrastructure, pavement, works and maintenance

Airside Safety

Economic and commercial airport management

Passenger Terminal Management

Airport security

Second week

Resources management

Airport information Systems

Visit of Toulouse Blagnac Airport

Customer services and relations : Quality management

From environment sustainable development

Airport Maintenance

Crisis management

Ground Handling

Airline expectation - Debate (Airline - Airport)

Human resources management : ensuring better operaiional efficiency

Debriefing